Frequently asked questions.

Yes — every price you see is GST-inclusive, and GST is itemised separately at checkout and on your invoice.

Card payment via Stripe at checkout. Other payment options are being added over time and will show at checkout when available.

No — guest checkout is available. Creating an account lets you save your vehicles and addresses and see your full order history for next time.

Yes — contact us with your vehicle or tyre size and our team can put together a quote for you.

If it hasn't been dispatched yet, contact us as soon as possible and we'll do our best to change or cancel it and refund you in full. See our Returns & Refunds Policy for what happens once an order is on its way.

Door delivery across Greater Brisbane, Toowoomba, the Gold Coast, the Sunshine Coast, Greater Melbourne and Geelong, or delivery straight to a fitter you choose so your tyres are ready to be fitted. Outside those areas, send us an enquiry from the tyre page and we'll quote freight. See Shipping & Delivery for full details.

As a guide, 2–5 business days to metro areas; anywhere else, the timeframe comes with your freight quote — indicative estimates only, not guaranteed dates. Full details on our Shipping & Delivery page.

Choose a fitter at checkout — the fitting fee is shown alongside your tyre price. Once your tyres arrive at the fitter, they'll be in touch to book your fitting appointment (or, depending on the fitter, you can book directly once you know your tyres have arrived).

Yes — use Track My Order with your order number and email address, no account needed. If you're signed in, your order history is also in your account.

Fitting is carried out by the independent, accredited fitter you choose — most fit from a workshop, and some also offer a mobile/callout service. Check Find a Fitter to see what's available near you.

We may accept a change-of-mind return within 14 days of delivery, at our discretion, if the tyre is unfitted, unused, and in its original condition — you cover return freight and a restocking fee of up to 15% may apply. Full details on our Returns & Refunds Policy.

You're protected under the Australian Consumer Law — no restocking fee applies and we cover the cost of getting it back to us. Contact us with your order number and some photos; see our Returns & Refunds Policy for how it works.

Every tyre we sell is new, genuine stock carrying the manufacturer's own warranty, alongside your consumer guarantees under the Australian Consumer Law, which apply regardless. See our Warranty page for how to make a claim.

No — use Track My Order with your order number and email. An account just makes it faster next time, with your full order history in one place.

Yes — you can register or sign in with email and password, or use Google/Facebook sign-in where it's available.

Save vehicles to your Garage for faster tyre searches, manage your saved addresses, view your order history, and update your profile, password, and connected logins.